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Data Protection

1. DATA PROTECTION AT A GLANCE

General remarks

The following information gives you a short overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be identified as a specific person. Detailed information about data protection is given in the text below (our “Data Protection Declaration”).

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is done by the website operator. You can see the operator’s contact details on this website’s imprint page.

How do we collect your data?

Your data are collected e.g. when you provide them to us on your own initiative. This is the case e.g. when you enter your data in our contact form.

Other data are automatically collected by our IT systems when you visit our website. These are primarily technical data (e.g. type of internet browser, operating system or time of day when page is accessed). These data are automatically collected as soon as you access our website.

Why do we collect your data?

Some of the data are collected to ensure an error-free availability of the website. Other data may be used to analyse your user behaviour.

Which rights do you have as regards your data?

You are entitled at any time and at no cost to be informed of the origin, recipient(s) and purpose of the storage of your personal data. In addition, you have the right to demand rectification, blocking or erasure of your personal data. You can contact us at any time (contact details see imprint) if you have any questions regarding your personal data. Furthermore you have a right of appeal before the competent supervisory body.

You are also entitled to demand – in certain circumstances – restricted processing of your personal data. Details are listed below in the text section entitled “Right to Restriction of Processing”.

Analysis tools and third-party tools

When visiting our website your surfing behaviour can be statistically evaluated. This is primarily carried out with cookies and so-called analysis programs. Usually your surfing behaviour is analysed anonymously. The surfing behaviour cannot be traced back to you as user. You can object to such an analysis or block such analysis by not using certain tools. For detailed information please read our Data Protection Declaration below.

You may object to this analysis. Your How to object to such an analysis is described in this Data Protection Declaration.

2. GENERAL INFORMATION AND MANDATORY INFORMATION

Data Protection

The operators of these pages take the protection of your personal data very seriously. Your personal data are treated strictly confidential and according to statutory data protection regulations and as described in this Data Protection Declaration.

When you access this website, various personal data are collected. Personal data are data with which you can be identified as a specific person. The Data Protection Declaration below describes which data we collect and how we use them. It also lists the processing purpose(s).

Please be aware that security leaks are possible when transmitting date over the internet (e.g. when communicating via e-mail). An absolute protection of data against unauthorized access by third parties is not possible.

Responsible data controller

The legal person responsible for data processing on this website is:

TUNNELING GmbH
Sauldorf 69
A-5232 Kirchberg bei Mattighofen
Phone no.: +43 664 814 85 28
E-mail: renate.pesendorfer@tunneling.at

The data controller is a natural or legal person who solely or together with other persons decides on the purposes and means or tools of processing personal data (e.g. names, e-mail addresses etc.).

Withdrawal of your consent to process your personal data

Numerous data processing transactions are only permitted with your explicit consent. You can withdraw a consent already given at any time. An informal letter by e-mail suffices to withdraw the consent. The lawfulness of the data processing carried out up to the time of withdrawal remains unaffected by this.

Right of objection to data collection in special cases and against direct marketing (art. 21 GDPR = General Data Protection Regulation)

Where data are processed pursuant to art. 6 (1), lit. e or f GDPR, you have the right at any time to object to the processing of your personal data for reasons that arise from your particular situation. This also applies to profiling based on these provisions. The corresponding legal basis on which the processing is based is specified in this Data Protection Declaration. If you object, we will no longer process your relevant personal data unless we can demonstrate compelling and legitimate reasons for such processing which override the interests, rights and freedoms of the data subject or processing is carried out for the establishment, exercise or defence of legal claims (objection pursuant to art. 21 (1) GDPR).

Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you ( the data subject) object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes (objection pursuant to 21 (2) GDPR).

Right of appeal to the competent supervisory body

In case the GDPR is violated, the data subjects affected may lodge an appeal to a supervisory body, in particular in the member state of his/her usual place of residence, workplace or place of assumed violation. The right of appeal exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to receive your personal data which we have processed based on your consent or to fulfil a contract, in a commonly used and machine-readable format or have them delivered to a third party in such format. If you demand direct transmission of the data to another data controller, this will only be carried out if it is technically feasible.

SSL or TLS encryption

For security reasons and protection of transmitted confidential contents (e.g. orders or inquiries you are sending to us as website operators) this website uses SSL or TLS encryption. Encrypted transmission is used when you see the change in the browser’s address line from “http://” to “https://” and the lock symbol in your browser line.

If SSL and TLS encryption is activated, data sent by you to us cannot be read by third parties.

Information, blockage, erasure and rectification

Pursuant to existing statutory provisions you are entitled at any time to obtain cost-free information about your personal data stored, their origin, recipient(s) and the purpose of their processing. You also have the right to rectification, blockage or erasure of these data. In case you have any further questions about persona data and our processing, please contact us using the contact details (address) specified on our Imprint page.

Right to restriction of processing

You have the right to demand restriction of the processing of your personal data.  Please contact us using the contact details specified on our Imprint page if you need more information. The right to obtain restriction of processing applies in the following cases:

  • If you contest the accuracy of your personal data we usually need some time to verify the accuracy of the personal data. You may demand restriction of processing of your personal data during this time of verification.
  • If the processing of your personal data is/was unlawful, you can request the restriction of processing instead of their erasure.
  • If we do no longer need your personal data for the purpose of processing, but for the establishment, exercise or defence of legal claims, you have the right to demand restriction of the processing of your personal data instead of their erasure.
  • If you have objected to processing pursuant to art. 21 (1) GDPR it must be assessed whose interests are more legitimate (those of the data controller or those of the data subject). As long as it is unclear whose interests shall override, you are entitled to demand restriction of processing of your personal data.

If you have restricted processing of your personal data, these data may – except for their storage – only be processed with your consent or to assert, exercise or defend legal claims or to protect the rights of other natural or legal persons or due to an important public interest of the European Union or a EU member state.

Objection to receiving advertising e-mails

We hereby object to the sending of advertisement and information material not explicitly requested by us using the mandatory contact data published on our Imprint page. The operators of the pages explicitly reserve their right to take legal measures in case unsolicited promotional material is sent (e.g.  spam e-mails).

3. DATA COLLECTION ON OUR WEBSITE

Cookies

Internet pages sometimes use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, more efficient and safer. Cookies are small text files which are stored on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit on our website. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to re-identify your browser when you visit our website again.

You can define in your browser that you are informed of the setting of cookies and allow cookies only in individual cases or that you reject cookies only in specific cases or at all times. You can also define to have cookies automatically deleted when closing the browser. If you deactivate cookies, the full functionality of this website may be limited.

Cookies required to execute electronic communication processes or to offer specific functions desired by the user (e.g. shopping cart) are stored pursuant to art. 6 (1) lit. f GDPR. The website operator has a justified interest in storing cookies to ensure technically error-free and optimal provision of its services. In case other cookies (e.g. cookies to analyse your surfing behaviour) are stored, they are described separately in this Data Protection Declaration.

Server Log Files

The provider of the pages automatically collects and stores data in so-called server log files which your browser automatically transmits to us. These data include:

  • type and version of the browser
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • time of the day of server inquiry
  • IP address

These data are not compiled with data from other data sources.

Collection of these data is done based on art. 6 (1) lit. f GDPR. The website operator has a justified interest in a technically error-free presentation and optimisation of its website – for this reason server log files must be created.

Contact form

When you send us requests via the contact form, your data incl. contact details entered by you will be processed in order to answer your questions or respond to your requests. These data will not be transmitted to third parties without your consent.

Processing of the data entered by you in the contact form is done exclusively based on your consent (art. 6 (1) lit. a GDPR). You can withdraw this consent at any time. To do so, it is sufficient to send a formless e-mail to us. The lawfulness of data processing transactions carried out until that time remains unaffected by this withdrawal.

The data entered by you in the contact form remain stored in our system until you demand erasure or until you withdraw your consent to storage or if the purpose of data storage ceases to exist (e.g. after your request has been answered or order completed). Mandatory legal provisions – in particular retention periods – remain unaffected by this.

Request by e-mail, phone or fax

If you contact us by e-mail, phone or fax, your request including all personal data arising from this (name, request) will be stored and processed for the purpose of processing your request. We will not forward these data to third parties without your consent.

Your data are processed pursuant to art. 6 (1) lit. b GDPR where your inquiry is linked to the performance of a contract or required to carry out pre-contractual measures. In all other cases processing is based on your consent (art. 6 (1) lit. a GDPR) and / or done due to legitimate interests (art. 6 (1) lit. f GDPR) since we have a justifiable interest in efficient processing of inquiries sent to us.

The data given by you as contact details remain stored in our system until you demand erasure or until you withdraw your consent to data storage or if the purpose of data storage ceases to exist (e.g. after your request has been answered or order completed). Mandatory legal provisions – in particular retention periods – remain unaffected by this.

4. NEWSLETTER

Newsletter data

If you wish to receive the newsletter offered by us on our website, we need an e-mail address and also information from you allowing us to verify if you are the owner of the specified e-mail address and if you in fact agree to receive the newsletter. Additional data are not collected or only on a voluntary basis. We use these data exclusively to send out the requested information and we do not forward them to third parties.

Processing of the data entered on the newsletter sign-up form is done exclusively based on your consent (art. 6 (1) lit. a GDPR). You can withdraw your consent to data storage, storage of your e-mail address and usage of these data for sending out the newsletter at any time (e.g. by unsubscribing from the newsletter using the according link). The lawfulness of data processing transactions carried out until that time remains unaffected by this.

The data stored by us for the purpose of sending out the newsletter to you remain stored in our system until you unsubscribe from the newsletter and they will be deleted thereafter. Data storage done by us to fulfil other purposes remains unaffected by this.

5. PLUGINS AND TOOLS

YouTube with extended data protection mode

Our website uses plugins of the YouTube website. Operator of the websites is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube with an extended data protection mode. According to YouTube this mode has the effect that YouTube does not store any information about the visitors of this website before they actually watch a YouTube video. The extended data protection mode, however, does not ensure that data are not forwarded to YouTube partners.  YouTube does set up – regardless if you watch a video or not – a connection to the Google DoubleClick network.

As soon as you start a YouTube video on our website, a connection is set up to You Tube’s servers. In this case the YouTube server obtains the information which pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. This can be prevented by logging off from your YouTube account.

In addition, YouTube can store various cookies on your terminal device after starting a video. Based on these cookies YouTube is able to collect information about visitors of our website. This information is e.g.  used to create video statistics, to improve the usability and to prevent attempted fraud. The cookies remain stored on your terminal device until you delete them.

It is possible that additional data processing transactions are triggered after starting a YouTube video. We do not have any influence on this.

We use YouTube in order to present our online products in an attractive way.  This is a legitimate interest in the meaning of art. 6 (1) lit. f GDPR.

For more information on YouTube’s data protection please read their Data Privacy Statement at: https://policies.google.com/privacy?hl=de.